Check out if you can find the solution you need.
What happened: I ordered a ‘slim fit stretch mesh polo’ on ********** and it has been delivered to a UPS access point. The ups access point where I was meant to collect it from has been shut down from day * of when the order was dropped off. I waited for my refund as it said the item would be returned if not picked up within days, I waited for my refund and have received nothing. My order number is **********. The UPS access point is located at *** Ripple road, Barking, Ig** *pn. I now don't have my refund or my item. I don't want the item anymore as I don't need it anymore. I have emailed Ralph Lauren * times and each time the customer service was shocking and have not been helpful at all.
What happened: I want to return a rugby shirt but there was NO return shippinlg label in the parcel box that the item was sent in, it was missing from adhesive sheet. I do not wish to pay a £* for your error , I just want to return the item and get a refund ASAP. I gave already spoken to one of your staff who suggested I send an email, I did this a few days ago and have not had a reply, please sort this problem fir me - I need a new return shipping label timberland sent by post or you to send me one by email to print off, thus error if yours is costing me a great deal of time and hassle!!!
What happened: The problem: I do not wish to pay £* to chat with someone , it was your error not sending a return shipping label
What happened: The problem: Gift cards
What happened: I’m trying to find out what’s has happened to my order it’s a Christmas present I haven’t received it I paid extra to ensure it arrived it time. **Order *: **********
What happened: I PURCHASED THE ORGINAL" LAUREN" PERFUME AT MACY'S HERE IN TEMECULA CA. BUT THE BOTTLE WAS DEFECTIVE . BEFORE I ACTUALLY REALIZED THAT IT WAS THE BOTTLE LEAKING OUT FROM WHERE THE SPOUT WAS CONNECTED TO IT. IT WOULD FREQUENTLY FALL OVER ON IT'S SIDE IN MY PURSE, WHICH CAUSED IT TO LEAK. WHEN I FINALLY FIQURED THIS OUT IT WAS PAST THE **DAY RETURN POLICY AT MACY'S, EVEN THO I EXPLAINED IT TO THEM, THEY SAID THAT THEY COULD NOT HELP ME. I WAS WOMDERING WHY MY HANDS AND PURSE WERE CONSTANTLY SMELLING LIKE LAUREN.. THIS PERFUME IF VERY HARD TO GET AT MACY'S.. THIS IS MY ALL TIME FAVORITE PERFUME IN THE WORLD.. I PROBABLY LOST ONLY LITTLE UNDER A QUARTER OF THE BOTTLE FROM IT LEAKING ALL THE TIME.. I NEED TO GET IT THRU MACY'S AS I HAVE THEIR CHARGE CARD, AND THIS PERFUME IS NOT CHEAP ANYMORE. I DID REALIZE THAT IT IS NOT THE EXACT SAME SMELL FROM WHEN I WORE IT IN THE **'S.. AS I READ THAT ONE ONE THE FLOWERS IS NOT USED IN IT ANYMORE.. BUT IT'S STILL CLOSE ENOUGH FOR ME THO. ISTHERE ANYWAY TO GET THIS BOTTLE REPLACED, OR HAVE AN ORDER OF LAUREN PERFUME SENT TO THE MACY'S STORE IN TEMEMCULA CA AT THE PROMEDE MALL.. SO I CAN PURCHASE IT THRU THEM?? CAN YOU PLEASE PLEASE HELP ME...
What happened: The problem: Can you check my email please
To contact the Ralph Lauren customer service by phone, you can follow these steps:
Look up the phone number of the Ralph Lauren customer service. The phone number is listed on ralphlauren.com. Or check out the Ralph Lauren phone number page on WorthEPenny.
Dial the Ralph Lauren phone number 888-475-7674.
Hours: 24 hours, 7 days
Best time to call: 3:30pm
Wait for an answer: Once the call is connected, wait for a Ralph Lauren representative to answer on the other end.
Average wait time: 4m
Identify yourself and state your reason for calling the Ralph Lauren representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Ralph Lauren to help them assist you.
Ask for assistance: Ask the Ralph Lauren representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Ralph Lauren needs additional information from you or provides any instructions, follow them carefully.
Thank the Ralph Lauren representative: After you have received the assistance you need, thank the Ralph Lauren representative for their time and help.
To get to a real person as quickly as possible when calling Ralph Lauren, you can follow these steps:
Dial the Ralph Lauren customer service phone number 888-475-7674, which can be found on the Ralph Lauren website or in your order confirmation email form Ralph Lauren. Or check out the Ralph Lauren phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Ralph Lauren. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Ralph Lauren representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Ralph Lauren representative.
If the system still doesn’t connect you to a Ralph Lauren representative, stay on the line without pressing any keys. Ralph Lauren will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Ralph Lauren.
Once you reach a live person, explain your issue and provide any relevant information about your Ralph Lauren order. The Ralph Lauren representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Ralph Lauren website. This may allow you to connect with a Ralph Lauren representative more quickly and efficiently than calling.
When calling Ralph Lauren customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Ralph Lauren account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Ralph Lauren representative without any disruptions or background noise.
Be polite and respectful to the Ralph Lauren representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Ralph Lauren.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Ralph Lauren representative address your concern.
If the initial Ralph Lauren representative is unable to resolve your issue, politely ask to speak with a supervisor from Ralph Lauren or escalate the issue to a higher level of authority.
Take notes during the call, including the Ralph Lauren representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Ralph Lauren after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Ralph Lauren customer service.
If you are unhappy with your call to Ralph Lauren customer service, there are several options you can try:
Call again: Try calling Ralph Lauren customer service again and speak to a different Ralph Lauren representative. Sometimes a different Ralph Lauren representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Ralph Lauren representative, you can ask to speak with a supervisor from Ralph Lauren or escalate the issue to a higher level of authority.
Provide feedback: After the call, Ralph Lauren may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Ralph Lauren customer service through other channels, such as email or chat. You can also explore the Ralph Lauren Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Ralph Lauren service, you may want to consider other options such as returning the product you bought on Ralph Lauren or filing a complaint with a consumer protection agency.
No, Ralph Lauren hasn’t provided any live chat service currently. While live chat support is not currently available, Ralph Lauren offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Ralph Lauren customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Ralph Lauren representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Ralph Lauren.
You can contact Ralph Lauren via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Ralph Lauren via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Ralph Lauren official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Ralph Lauren, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Ralph Lauren. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Ralph Lauren social media team.
Please note that the social media accounts of Ralph Lauren are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Ralph Lauren for certain issues. For urgent or complex issues, it's recommended to contact Ralph Lauren customer service via phone or chat for more personalized assistance.
Yes, to contact the Ralph Lauren customer support by email, follow these steps:
Go to ralphlauren.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Ralph Lauren and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Ralph Lauren order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Ralph Lauren order number or username.
Once you have completed the email, click send. You should receive a response from the Ralph Lauren customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Ralph Lauren. WorthEPenny provides free tools and resources to assist customers in reaching Ralph Lauren customer service more efficiently, such as the Ralph Lauren phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Ralph Lauren, as well as forums where Ralph Lauren customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Ralph Lauren, it is not associated with or endorsed by Ralph Lauren.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Ralph Lauren official app or the Ralph Lauren company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Ralph Lauren trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Ralph Lauren. All references by WorthEPenny to third-party trademarks like Ralph Lauren are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.